Misrepresentation
--------------------------------------------------------------------------------
Originally Published: 9/1/2000
The
most unpleasant word I know in the car auction
business is misrepresentation -- the practice
of a seller failing to tell the truth about
the condition and history of his car. It's a
subject I have dealt with weekly for many years,
and I'd like to share my hard-earned experience
this month with both sellers and buyers.
Some typical scenarios involving misrepresentation:
-
The
seller does, in fact, lie about his car --
claiming, for example, that his Pontiac is
a GTO when it started life as a LeMans and
was re-badged to look like a GTO.
-
The
seller fails to confirm what he was told when
he bought the car, but passes along those
claims as gospel. The previous owner might
have claimed, for example, that the numbers
matched, but the current seller never bothered
to check.
-
The
seller makes good-faith claims about his car,
but has been the victim of fraud from a previous
owner who did an excellent job of covering
up the truth. An example might be engine blocks
that have been re-stamped with "matching"
numbers.
-
The
car is not actually misrepresented, but the
buyer feels he was not given complete, accurate
information about the car. A buyer might discover,
for example, that an engine is "incorrect,"
even though the topic never came up.
Misrepresentation gets even more complicated
when the laws of various states, as well as
federal statutes, are taken into account.
I am not a lawyer, but our company deals with
these laws frequently. I have also read the
abstracts of every court case that I could
find on the topic of misrepresenting cars.
If the seller is a dealer the federal statutes
of the Uniform Commercial Code are the crucial
documents, and they say very simply that you
cannot say something that is not true (depending
on the state, dealers also may have state regulations
to obey).
If the seller is a private party, state laws
involving fraud come into play.
In most cases, the following five requirements
must be met to determine whether misrepresentation
took place and if you have the grounds to pursue
it:
-
A
false statement of fact was made.
-
The
fact is material (in other words, important
-- if the seller told you it was his Uncle
Bob's car, but it really was Aunt Bea's, it's
hard to argue that it makes much difference).
-
The
seller knows the representation to be false.
-
The
false statement is made with the intent that
it will be relied upon by the buyer.
-
The
buyer must suffer substantive damages.
Misrepresentation
gets very tricky when the seller is not really
the bad guy and the original misrepresentation
occurred several owners ago. In most cases, you
can't sue the seller who caused the problem because
you didn't have a contractual relationship with
him. Lawsuits in such cases usually involve several
parties -- buyer D suing seller C, who in turn
sues seller B, who goes after seller A.
The bottom line in these cases is that you
can't always expect justice to prevail.
Somebody once said that justice is the whim
of the judge. Bad guys don't always get punished,
and good guys sometimes do.
The most common problems that I deal with aren't
misrepresentation at all. They are the result
of buyers failing to inspect vehicles before
they start bidding, or complaining about minor
items like a weak battery (in my opinion, a
6-volt battery should be replaced annually)
or an intermittent radio.
If you're a buyer, you must take a good look
at your potential purchase. Open every door,
window and compartment. Look under the car.
Check all the electrical items -- horns, radios,
wipers, seats, lights.
Most complaints that I get from buyers run
along the lines of, "This car isn't as
nice as I thought it was. When I got it home
and took a close look, I found a few problems."
That is not misrepresentation; that is foolhardy
bidding on your part and will be greeted by
little sympathy on my part.
We at Silver Auctions do our best to discourage
misrepresentation.
Sellers must fill out a checklist summarizing
the mechanical condition of key areas of their
cars. We check VINS and titles to make sure
they're in order. And we will try to solve problems
involving suspected cases of misrepresentation,
as long as they involve real problems and are
reported to us within 24 hours, no later than
5 p.m. of the Monday following the sale.
But the best defense is to be an alert buyer,
and to remember that honesty is the best policy
when it comes time for you to sell.
--------------------------------------------------------------------------------
|